Free Standard Shipping
Enjoy free standard shipping on all orders

• Processing time: 1 -2 business days
• Orders typically arrive within 7 - 12 business days from dispatch.

Duties & Taxes
Some countries may charge import duties or VAT (Value Added Tax) on shipments. These charges are beyond our control and are set by local customs authorities.

• You are responsible for paying any applicable duties or taxes.
• If you refuse to pay these charges, your package will be returned to us. If the item is still in its original condition, we will refund the cost of your purchase, excluding shipping fees. Even if shipping was free of charge.

Address Changes
If you need to change your delivery address, please contact us directly at our customer care email before your order is dispatched. We’ll do our best to accommodate the change, but please note that we cannot guarantee it.

Lost, Stolen, or Delayed Packages
ComfyStory is not liable for lost, stolen, or delayed packages. In any of such cases, contact our customer support to get assistance.

For any further questions, feel free to reach out to us at info@comfystory.com.

Return Policy

We offer a 7-day return window, giving you 7 days from the date of delivered package.

Eligibility for Returns
To qualify for a return, the item must meet the following criteria:

• Unworn, unused, and in the same condition as when you received it
• Includes all original tags and packaging
• Accompanied by the receipt or proof of purchase

If the item meets these requirements, we’ll be happy to assist you with your return.

Feel free to reach out to us at info@comfystory.com.

Most orders are delivered within 7-12 business days from the date of dispatch.